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Frequently Asked Questions:
Q: Is an electric power supply required for the eWater Intelligent Hot Pure?
A: Yes, you will need a power outlet located under the kitchen sink before installing the eWater Intelligent Hot Pure.
Q: Can I install the eWater Intelligent Hot Pure if my electric power plug is located on top of the kitchen sink?
A: No, installation requires a plug point underneath the sink as all pipings are located there.
Q: Does the eWater Intelligent Hot Pure provide cold water?
A: No, it is designed to dispense room temperature and hot water only.
Q: Can I use the eWater Intelligent Hot Pure without electricity?
A: No, it requires electricity to operate.
Q: How clean can the water be filtered by the eWater Intelligent Hot Pure?
A: It utilizes the Reverse Osmosis (RO) process, filtering down to an impressive 0.001 micron, effectively removing 99.99% of bacteria, viruses, organic matter, residual chlorine, heavy metal ions, and more, ensuring safe and clean water!
Q: Will reverse osmosis (RO) produce waste water, and does it result in significant water wastage?
A: No, it has a filtered-to-waste water ratio of 2:1. This is a more efficient ratio compared to standard RO water purifiers in the market, which often have a 1:3 ratio, minimizing water wastage.
Q: Do I need to boil the water before consumption with the eWater Intelligent Hot Pure?
A: No, it filters water up to 0.0001 micron, ensuring it is safe to drink directly. Boiling is not required.
Q: Is there a risk of my kids getting accidentally injured by the hot water from the eWater Intelligent Hot Pure?
A: No, it includes child lock safety features, and our tap is heat-proof, ensuring a safe and secure experience for your family.
Q: If I install the eWater Intelligent Hot Pure, does that mean I will have two taps in my sink – one for purified water and one for unpurified water?
A: Yes, that’s correct. Alternatively, we also offer a 4-in-1 water tap model that dispenses both purified and non-purified water (ambient and hot water), allowing you to have just one tap in your sink for all your water needs.
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